Last updated: February 7, 2026
This Privacy Policy explains how CMimbela Cleaning LLC (“we”, “our”, “us”) collects, uses and protects personal information from people who contact us or use our cleaning services in Sarasota, Florida. By using our website or contacting us, you agree to this Privacy Policy.
1. Information We Collect
We collect information that you choose to share with us, mainly through WhatsApp, phone, and email. This can include: name, desired service, preferred date and time, and service location or general home address, plus any extra details you decide to give about your cleaning needs.
We also keep simple internal notes and schedules in tools such as Excel sheets to organize bookings and visits.
2. How We Use Your Information
We use your information only to respond to your messages, provide quotes, schedule and deliver cleaning services, keep a basic history of visits and payments, and improve how we run our business. We do not sell or rent your personal information to third parties.
3. Contact Channels and WhatsApp
You can contact us by WhatsApp, phone or email. When you use WhatsApp, your messages are also subject to WhatsApp’s own terms and privacy rules.
Main contact details:
Email: carolinamimbelam@gmail.com
Phone / WhatsApp: +1 (941) 245-9777
4. Website Hosting and Google Analytics
Our website is hosted by Hostinger, which may process technical data such as IP addresses and basic logs to operate and secure the site.
We use Google Analytics to understand how visitors use our website. Google Analytics may collect technical information such as IP address (which may be shortened or anonymized), device and browser type, and pages visited. We use this information in aggregated form to improve our website and marketing.
5. Legal Basis for Processing
We process your information mainly based on:
our legitimate interest in answering inquiries, organizing bookings and providing cleaning services you request, and
your consent when you choose to contact us and share your details.
You can withdraw your consent at any time by asking us to stop using or delete your information.
6. Sharing of Information
Your personal information is used only by the owner of CMimbela Cleaning LLC and, if needed, trusted helpers directly involved in scheduling or providing the service.
We may share limited data with service providers who help us run the business (such as hosting, email or analytics providers), but only as necessary for them to perform their services and never for their own marketing. We may also share information if required by law or a valid legal request.
7. Data Retention
We keep your information while you are an active or potential client and for a reasonable time afterward for basic record-keeping, or until you ask us to delete it, whichever happens first. When information is no longer needed, we will delete it or anonymize it in a reasonable way.
8. Data Security
We take reasonable steps to protect your information. This includes using reputable hosting, limiting access to client records to the business owner, and securing the devices and accounts used for WhatsApp, email and files.
However, no system can be guaranteed completely secure, and you understand there is always some level of risk when sending data over the internet or through third-party apps.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If we discover that we have received information from a person under 18, we will delete it as soon as reasonably possible.
10. Your Rights and Choices
You can request at any time to:
know what personal information we hold about you
correct inaccurate information
have your information deleted
ask us to stop contacting you
You can make these requests in person, by email or by WhatsApp. WhatsApp is usually the fastest way. We will do our best to respond within a reasonable time.
11. Requests to Delete Information
If you want us to delete your information, you can ask:
in person
by email at: carolinamimbelam@gmail.com
by WhatsApp at: +1 (941) 245-9777
We will delete your information unless we are required to keep some data for legal, tax or record-keeping reasons.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top. Your continued use of our website or services after any changes means you accept the updated policy.
13. Contact for Privacy Questions
If you have any questions about this Privacy Policy or how we handle personal information, you can contact:
CMimbela Cleaning LLC
Sarasota, Florida
Email: carolinamimbelam@gmail.com
Phone / WhatsApp: +1 (941) 245-9777